Client Portfolio - NovaROC

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Client Portfolio

The Client Portfolio function allows the user to view licence status, expiry dates, outstanding applications and track status of submissions. The user and the system will be able to post notifications to the portfolio.

Getting Started

Client Portfolio

This page is divided in six areas: Transactions, Licences/Leases/Permits, Application Status, and Bulletin Board Search Filter.


Transactions area provides a list of historical transactions based on the selected criteria.


The list is posted in a table format and contains the following information:

  Submitter Name

  Event Number

  Event

  Recorded Date


Licences/Leases/Permits area provides a list of owned Licences/Leases/Permits based on the selected criteria.


The list is posted in a table format and contains the following information:

  Licence/Lease/Permit Number

  Licence/Lease/Permit Name

  Licence/Lease/Permit Type

  Licence/Lease/Permit Area

  Licence/Lease/Permit Recorded Date


Application Status area provides a list of submitted applications based on the selected criteria.


The list is posted in a table format and contains the following information:

  Event Number

  Event Name

  Recorded Date


Bulletin Board area provides information on system messages and user message. The user has the ability to view a message by clicking on the link in the Subject column and to delete the message if no longer required by clicking on Remove in the Remove column.


The list is posted in a table format and contains the following information:

  Event Number

  Event Name


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The Search Filter criteria are placed at the bottom to provide quick access to the search options after a previous search that returned many rows.


Search Filter area provides a few filtering criteria.


The Previous week option is selected by default.


The alternate options are Previous month and Between Start Date and End Date.


The NovaROC ID must be provided to be able to continue the Search.


Click on Next button to proceed with the data filter.




See also

Agent Management
Appeal
Change Password
Client Documents
Client Profile
Payment History
Registration of Documents